Information about payments, cancellations, refunds and payment-related support.
This Refund & Cancellation Policy explains how CheckMyCTC handles cancellations and refund requests for payments made through the website.
CheckMyCTC provides online salary, employee, payroll and HR-related calculators and tools. Where a payment feature is available on the website, the applicable payment information will be displayed before the user completes the transaction.
Payments made through CheckMyCTC are processed using the payment gateway or payment service displayed during checkout.
Users should review the amount and payment details carefully before completing a transaction.
A payment cancellation request may be submitted before the related service or payment-supported activity has been completed, where cancellation is technically and reasonably possible.
Once a payment has been successfully processed and the related service or activity has been completed, cancellation may not be possible.
Refund requests will be reviewed on a case-by-case basis based on the nature of the payment, transaction status and applicable circumstances.
If an amount has been debited from your bank account or payment method but the payment status on CheckMyCTC shows as failed, unsuccessful or incomplete, please contact us with the relevant transaction details.
We will review the payment status and, where applicable, coordinate with the payment gateway or payment service provider for resolution.
If you believe that you have accidentally made a duplicate payment for the same transaction or service, please contact us with the transaction details.
Duplicate payment cases will be reviewed and handled based on the payment records and transaction status.
If a refund is approved, it will generally be processed through the original payment method or through the applicable payment gateway, where supported.
The time required for the refunded amount to appear in the user's account may depend on the payment gateway, bank or payment service provider.
To request a refund or report a payment-related issue, contact us using the details below.
Website: CheckMyCTC
Email:
checkmyctc@gmail.com
Website URL:
https://checkmyctc.com/
When contacting us about a payment, please provide sufficient transaction information such as the payment date, amount and transaction/reference details so that we can investigate the issue.
Payments may be processed by third-party payment service providers. Payment processing may be subject to the terms, policies and processing procedures of the applicable payment provider.
CheckMyCTC does not control the processing time of banks or payment providers after a refund has been initiated.
Most CheckMyCTC calculators and online tools are provided free of charge. No refund is applicable to services or tools for which no payment has been made.
CheckMyCTC may update this Refund & Cancellation Policy from time to time to reflect changes to our website, services, payment arrangements or applicable requirements.
Any updated version will be published on this page with a revised "Last Updated" date.
If you have any questions regarding this Refund & Cancellation Policy or a payment made through CheckMyCTC, please contact:
Website: CheckMyCTC
Email:
checkmyctc@gmail.com
Website URL:
https://checkmyctc.com/